Technical Support

Obtaining Technical Support

To resolve a question about your Odyssey M, contact LI‑COR Technical Support at 800-645-4260 (North America) or by email at biohelp@licor.com.

To help you, Technical Support may request log files or images from LI‑COR Acquisition Software.

Embedded Firmware Source Code

The embedded firmware running on the Odyssey CLx ImagerOdyssey DLx ImagerPearl ImagerOdyssey Sa ImagerOdyssey Fc ImagerOdyssey XF ImagerOdyssey M ImagerOdyssey F ImagerC‑DiGit Blot Scanner (model number 914091429430926028002802350036009150 and 9180) utilizes open source software. To obtain source code or related information, contact LI‑COR Support at http://www.licor.com/biotechsupport.